Delivery Policy

• Final invoice amount to be paid in full before shipping. Goods will only be shipped once the full amount reflects in the sender’s account.
• Shipping fee of R 110
• Products marked as ‘1 per customer’ are restricted to 1 per customer, any orders containing more will be cancelled.
• Handling time may vary from 1-3 days on average depending on the dispatch load. Orders placed before 2PM on any given day usually get dispatched the same day. Customers will be contacted in the event of a stock issue or a delay of dispatch.
• A tracking number for each order will be provided via email upon shipment.
• We will only deem a package lost if it has not arrived at the destination after 60 days. At this stage we will issue a full refund and make arrangements with the customer.
• We do not accept international returns/exchanges.
• Yankee Stores CC Trading As The Fashion Walk takes no responsibility for returned packages with incorrectly provided addresses. Should a package return – customer can opt for a refund less shipping the fee, or to pay an additional shipping fee for a re-shipment. Additional fees may apply for shoes with special or oversized packaging.
• Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorisation.
• Shipments go out Monday through Friday, not including public holidays.
• Orders with incorrect billing information, or requiring additional verification, will be delayed.
• In the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred.
• All orders are shipped double boxed with relevant labels.